Oh I can see me and this guy are gonna be at odds for as long as I work at this new course. This guy should move up fast in city politics!
Stuff I know so far about the Manager:
- My issue with not getting paid was not the first (or even second) such issue in regards to people’s paperwork being screwed up and payment for work done not being received – to my knowledge, some of the other guys are still waiting for checks for this or that.
- He told me himself that the woman in HR “does not like me” – gee, I wonder why?
- When I did get him to call the woman in HR, after saying multiple times to him how the checks being delayed was starting to cost me money and lots of undue hassles, he had the gall to leave a voice message while I was still standing in the room saying something akin to “don’t worry about calling me back, it’s not anything important”
- After I escalated the original issue beyond this guy, still not getting any feedback from HR, then escalating it to the attention of the Mayor’s office, I was told through the grapevine that it would be best if I avoided going in the clubhouse when he was around.
- Mind you, I saw my supervisor hand in the paperwork, I saw my supervisor call this guy in each case when I didn’t receive the checks, and my supervisor was the only one in the whole process regularly keeping me apprised of anything he knew – after the dust settled and I got my check, my supervisor informed me the blame was all being put back onto him.
So when the first thing was cleared up they actually sent ‘his’ boss (a city parks manager) over to deliver the check and to apologize for the mix up. The parks manager told me to feel free to contact him if there were any other mixups, so after seeing that the pay rate was wrong I first pointed it out to my supervisor who confirmed to me that he passed the information along, but lo-and-behold my second check showed up with the same rate and no back-pay. I again pointed it out to my supervisor but just to be sure, I also passed a message along to the city parks manager as suggested.
Of course this caused the memos to start going out and I received the following from this guy (keep in mind, this is the guy I saw my supervisor call twice, and who I went to twice when resolving the first issue):
[names removed to protect the uh, innocent?] wrote:
Scott, I am sorry to hear you have had issues at LPGC.
In order to best ensure that all of these issues are handled in a prompt, professional and documented system, I need to remind you of the conversation you had with [the city parks manager].
Any issues you have, must first be addressed to your direct supervisor, [..]. If [your direct supervisor] cannot fix or in a timely manner correct that issue, you are to come to me. I will handle all issues pertaining to these golf courses.
Likewise, if I do not correct said issue, then and only then may you move up the chain to [the city parks manager].
I have yet to hear from you with regards to any of the issues you have at LPGC – past or present – None.
Besides managing the staff, [your supervisor] and I are responsible for making your work here an enjoyable experience. I kindly request that you follow proper protocol and allow [your supervisor] and I proper course for correcting any issues. If not, it will slow down the system and demean our division.
Thank you for your attention.
Director of Golf
I have brought it to [my supervisor]’s attention twice, corresponding with each check received. The instructions [the city parks manager] gave me was to contact him if I had any other issues, he made no such comment in regards to coming to you or I would have done that next. As detailed in the email, I did try to contact [the city parks manager] but got a notice that he was out of the office.
(I just love the comment “If not, it will slow down the system” – uh… the system being ‘slow’ is the reason I went over your head in the first place – and WOAH, shit got done!!! go figure!!! Consequently I did get a message back since from the city parks manager through his iPod saying he looked into it and that this manager ‘had’ been notified so ‘None’ must be a relative term in his email?)